CYBER: Inflection Is the Background Check Company Making Decisions for Uber and Airbnb

Apps have made our life so convenient haven’t they? With the push of a button you can order Postmates, book an Airbnb, or even call an Uber. But what happens when the apps stop taking your calls? What happens when they shut you out completely?

It’s happening more and more. In a bid to increase user safety, companies like Airbnb and Uber are turning to third parties to run background checks for them. A lot of it is automated and the background checkers make a lot of mistakes. So what happens if you’ve been a five star guest on Airbnb but a decades old run in with the cops suddenly makes you a pariah?

Not much, it turns out.

On this episode of Cyber, Motherboard senior editor Samantha Cole comes on to talk about Inflection, the company running background checks for Uber, Airbnb and DraftKings.

Stories discussed in this episode:

Banished for an Unleashed Dog: Airbnb Bans Bewilder Guests and Hosts

‘Consumers Get Screwed’: Airbnb’s and Uber’s Background-Check Company Keeps Getting Sued

We’re recording CYBER live on Twitch and YouTube. Watch live during the week. Follow us there to get alerts when we go live. We take questions from the audience and yours might just end up on the show. 

Subscribe to CYBER on Apple Podcasts or wherever you listen to your podcasts.

Sign up for Motherboard’s daily newsletter for a regular dose of our original reporting, plus behind-the-scenes content about our biggest stories.