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Hacking. Disinformation. Surveillance. CYBER is Motherboard's podcast and reporting on the dark underbelly of the internet.
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Other users have said they got fully refunded or received a higher payout from OpenSea, making it unclear exactly what the company’s criteria is when reimbursing victims.An OpenSea spokesperson told Motherboard that the company does not comment on individual customer support scenarios The spokesperson did confirm that 2.5 percent is the standard reimbursement, although each situation is different, and that the company has taken the incidents arising from the glitch seriously and given generous reimbursements to victims. “We don’t comment on specific customer support scenarios. We have taken the inactive listings issue seriously and given generous reimbursements to users who were impacted,” the spokesperson said in an email.One of the victims of OpenSea’s glitch talked about their case on Twitter, which caught the attention of Tel Be’ery, a cybersecurity expert and the CTO of the crypto wallet app ZenGo. In a tweet, Be’ery followed the transaction highlighted in the email to the victim and uncovered a blockchain address with the vanity label "opensearefunds.eth."
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