
Annoncering

Katharine Sacks-Jones: We were shocked, but we sadly weren’t surprised. We’ve heard these kinds of stories before – people facing discrimination and abuse – and we wanted to look into it further with the research. What we found was pretty horrific. Hundreds of thousands of people were telling us they’d faced discrimination – they’d faced verbal abuse and, in some cases, physical abuse as well. And it’s not even just them – people are telling us that their children are being bullied at school.Did the respondents specifically say that they were attacked because they were on benefits?
Yes, that’s exactly what we asked. It wasn’t just, "Is this something that’s happened to you coincidentally?" It was asking, "Do you face any abuse as a result of being on benefits?" So, on the discrimination front, what people told us was that they struggle to access housing because landlords often won’t let to people on benefits. Many of us will have seen "no DSS" on the ads for housing – DSS is an old term for Department of Social Security, but some people still use that on the ads. It’s nothing to do with people not being able to pay the rent, it’s just discrimination, plain and simple.
Annoncering
Lots of people were saying about how it made them feel – how they were made to feel like the dregs of society, in one woman’s words. For most people, needing support from benefits can be quite demoralising, and to have that compounded by feeling that people are looking at you in a certain way and making judgements about you, and that slipping over into discrimination and abuse, just makes the situation worse for people.One woman told us that she’d had to flee from an abusive partner with her children, had needed housing benefit, got it and really welcomed the support and benefits, but couldn’t find a landlord who would let to her because so many people – landlords and letting agents – turned her away simply because she was in receipt of benefits, even if she could pay the rent. One 62-year-old man suffering from a heart condition and a lung condition, who's unable to work, says he’s been verbally abused and shouted at in the street.Yeah, I read about people being victim to that kind of thing.
Since we’ve launched the report, many people have shared similar stories via social media of being shouted at, being attacked and their children facing bullying just because they receive benefits. One of the women who shared her story on Twitter had a walking stick and said people on the bus had said ‘you’re obviously putting it on’.
Annoncering
There might have been a slight upturn in attitudes in the last survey, but if you look at trends the British Social Attitudes Survey shows people's views getting a lot tougher towards people on benefits. There was a little bit of an upturn in support for people on benefits during the last recession in the late-1990s, but this time people haven’t got more sympathetic.What do you think has caused that?
I think it’s really complicated to identify what the cause is. There seems to be a kind of vicious circle, which is between public opinion, political dialogue and the way the media portrays things. As each one of these toughens over time, they reinforce each other. It’s hard to point out causally what’s happened, but that seems to be the trend we’ve seen in recent decades.

Some in the media choose to highlight some real extreme examples of benefit claimants, and that has a big impact on where the debate is going. In some of the shock TV programming, and in some news outlets, there does seem to be a trend towards presenting people on very low incomes in a very negative light – so-called "poverty porn". I think that’s a really worrying trend, and we do see that feeding through into people actually facing discrimination and abuse.
Annoncering