Throughout the United States, prisons are competing with other industries for job applicants, and they're losing: Understaffing is a chronic problem from Texas to New Hampshire.
In Germany, on the other hand, citizens actually compete with one another to work for prisons. In Mecklenburg-Western Pomerania, a state along the country's northern coast, roughly 300 men and women will apply to be correctional officers this year. Thirty will make it into the training program, which has a 10 percent acceptance rate—a figure more often associated in the US with elite universities. They will have to score over 100 on an IQ test to even qualify.
Once they're accepted, trainees will study for at least two years. Training for American correctional officers varies by state, but rarely lasts longer than three months.
In Germany, prison sentences are shorter—more than 15 years is rare unless someone presents a clear threat to public safety—and the crime rate is low, so there are simply fewer prisoners (about 76 per 100,000, compared with 700 per 100,000 in the US). Fewer prisoners means better staffing ratios and more time for training. For the corrections officials, district attorneys, and other criminal justice professionals I've joined in Germany for a week of prison tours, that kind of investment in staff is practically unimaginable.
"It's a constant challenge for us to find people to recruit," said Bernie Warner, the corrections secretary in Washington state.
Witnessing a culture in which corrections are a sought-after profession led to a few epiphanies among the Americans. "We haven't gone out into the community and explained the value of correctional staff for public safety," Gregg Marcantel, the corrections secretary of New Mexico, said after the presentation. "That's the failure of people like me."
In Waldeck prison—which houses 110 prisoners behind a 20-foot concrete wall and razor-wire fence, as well as another 80 in an "open prison" outside (not unlike a halfway house)—we gathered around a projector and watched a video of a correctional trainee's exam. His name was Philip, and he was not an actor.
Over his first year of training, Philip had studied not only self-defense and the basics of how to communicate effectively with prisoners—common facets of training in the US—but also criminal law and educational theory, according to Jörg Jesse, the head of the prison system in Mecklenburg-Western Pomerania.
Philip's leg shook as he pulled instructions from a small envelope: He would have to prepare a mock prisoner to be transported to court and greet him upon return. Philip passed the exam, but was far from acing it. He forgot to handcuff the mock prisoner, and during a physical search, he failed to find a letter in the man's pocket (he did, however, find a nail file in his shoe).
Philip did far better when conversing with the man after he returned from court threatening suicide after being sentenced to four years. "What happened? Are you OK?" Philip asked the pseudo-inmate.
"I got four years!" the man responded. "My wife will be gone, my company will go bust, my children won't know me anymore."
"But Mr. Miller, you must see it from a different perspective," Philip told him. "You'll only be here for a little while."
It was not a particularly rich conversation, and Philip had a tendency to build up the man's expectations by suggesting it would be easy for him to get out early with good behavior. "But helping the guy think through his life was his job," said Jesse, the German prison official. "Communicate, communicate, communicate. If you stop communicating, things get dangerous."
He also called the prisoner "Mr. Miller," not "Offender Miller," as he might in a US prison.
The last time the Vera Institute of Justice took a similar group of officials to Germany, in 2013, this approach to correctional officer training was one of the most powerful lessons. "I came back and said, 'I want everyone to have an IQ of 100,'" John Wetzel, the corrections secretary of Pennsylvania, said of the trip. "When we took a step back and thought what can we replicate from [Germany] was the focus on communication skills. So we're developing a more intensive communication curriculum.
"Culture change in a huge system is a slow process," Wetzel added, "but it's about getting to line staff and getting them to understand the value of what we're trying to do."
All of the prison officials here this week would probably agree that improved staff training—like many other attractive features of the German system—is something they might have already achieved if they had the money. They know it may take years for incarceration rates to dip low enough—and public awareness of what correctional officers do to grow—for lawmakers to listen and give them more money. They know it may take some time to raise salaries and turn correctional officers into competitively selected men and women who get the training necessary to approach prisoners with empathy and psychological acuity.
As with so many of the efforts to reform the American justice system, the results will likely take years to see. But the horizon is peeking into view.
Check back this fall for a full report in VICE Magazine on our visit with the Marshall Project's to German prisons alongside American criminal justice leaders.
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