Image: YouTube screengrab
State of Repair is Motherboard's exploration of DIY culture, device repair, ownership, and the forces fighting to lock down access to the things you own.
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Tesla fans pulled this still image out and pointed to it as evidence that Benoit had lied about the cost of the repair. Some even claimed he’d doctored the receipt to make it look more expensive than it was. “The Tesla community insisted that since this was not the actual invoice, the price was not real,” Steven Salowsky, the Management Head of the Rich Rebuilds YouTube channel told Motherboard in a statement. “We may joke around constantly—but one thing we won't do is stretch the truth.”In his follow up video, Benoit provided more evidence that the battery would, in fact, cost around $20,000 to replace. There are multiple forum posts on Tesla discussion sites where owners complain about the price of battery replacement. All predate the video. One user even posted a receipt for a battery replacement in November of 2020. The initial cost was about $20,000.
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“I did research for hours just to make sure I was in the right,” Benoit told Motherboard over the phone. “I’m all for right-to-repair and people having options to fix their cars...when people argue from afar, you can’t tell who’s who. When you argue with fools, you can’t tell who’s right and who’s wrong. I don’t want to argue at all.”
Update 9/21/21: This story has been updated with a comment from Rich Benoit.