Teslas function more like consumer electronics than traditional vehicles. Similar to smartphones and laptops, the cars receive software updates over the air that affect everything from the infotainment system to the car’s road performance and range. For example, Teslas with dual motors are sold with an optional performance package that, among other physical features like a different interior, improves acceleration and top speed for an extra $8,000 to $20,000, depending on the model.
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The Model X performance package costs $20,000 more than the standard version, so, in effect, Tesla remotely disabled a performance upgrade that, on its own, costs as much as a brand new car. Tesla did not respond to questions about this story.
I sell dozens of Teslas a year, and sold my father in law a Model X P90D with ludicrous speed package. 60 days after the purchase of the car, Tesla removed his ludicrous speed package. Upon complaints to them they said he never paid for it. We have video evidence and multiple pictures of the vehicle with it. They even removed the line under the P90D. I am still shocked at these acts.