A new study has found that demanding jobs offering employees little control—step forward weekend brunch server on a 12 hour split-shift—are among the most detrimental to mental and physical health.
The recent media furore over the tipping policy of some of Britain’s largest chain restaurants came as a shock to many, but for those in the industry, the headlines are saying nothing new.
Every summer, the restaurants in downtown Sarasota, Florida go on a hiring freeze. Luckily one café—run by a husband and wife duo—always kept a few positions open. But it was the banana hammock-wearing rollerblader who shook things up for both the...