It’s only Wednesday, but United Airlines has already found time to cram in two scandals involving dogs on flights this week.
The same day a dog was found dead in a United overhead compartment, the airline boarded another dog on a flight to Kansas City, Missouri. But the 10-year-old German Shepherd is very much not in Kansas anymore, because United accidentally flew the dog to Japan, according to multiple reports.
When the dog’s owners went to retrieve their pet at a cargo pickup, they were instead given a Great Dane. The dogs apparently got swapped.
United told VICE News that it was conducting an investigation into the matter, explaining that “An error occurred during connections in Denver for two pets sent to the wrong destinations.”
United says the dogs are safe.
That’s a win for United, all things considered. Earlier in the week, a French bulldog died on a United after a flight attendant reportedly insisted that it be kept in the overhead bin during a flight. The dog, part of a breed that suffers from breathing problems, appeared to suffocate inside the unventilated container.
“There was no sound as we landed and opened his kennel,” June Lara, who said she was a passenger on the flight, wrote on Facebook. “There was no movement as his family called his name. I held her baby as the mother attempted to resuscitate their 10 month old puppy. I cried with them three minutes later as she sobbed over his lifeless body. My heart broke with theirs as I realized he was gone.”
United told VICE News that it accepts full responsibility for the dogs and is conducting an investigation of the conduct on the flight.