Image: Bloomberg/Contributor
On the Clock is Motherboard's reporting on the organized labor movement, gig work, automation, and the future of work.
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Enjoy and Johnson have enjoyed flashy coverage in The Wall Street Journal and the company has raised hundreds of millions of dollars. It went public in October 2021 through an SPAC.Enjoy is a mixture of a delivery service and a tech support team. It operates what it describes as “mobile retail stores” for telecommunications companies in the U.S., UK, and Canada. When a customer wants a product from one of these companies, rather than a cardboard box arriving on someone’s doorstep, Enjoy sends a worker to the customer’s home who comes with a selection of products. If the customer does purchase something or they already ordered an item online, Enjoy then helps the customer set the new device up. These workers are called “experts” and have been hired from already established retailers, such as Apple and Tesla, The Wall Street Journal noted in its coverage.Do you work at Enjoy? We'd love to hear from you. Using a non-work phone or computer, you can contact Joseph Cox securely on Signal on +44 20 8133 5190, Wickr on josephcox, OTR chat on jfcox@jabber.ccc.de, or email joseph.cox@vice.com.
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