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Tech

Another Day, Another Hack: Up to 320,000 Time Warner Cable Email Passwords

Never re-use passwords.
Image: Che Saitta-Zelterman

Quite literally, every day someone gets hacked. Whether that's a telecommunications company having its customer data stolen, or another chain of businesses being ripped for all the credit cards it processes, today one hack just seems to melt into another.

That's why we launched this new format: Another Day, Another Hack. We'll do short posts giving you what you need to know about the hack, so you can figure out whether your bank account, website logins or anything else might be at risk. Because, even if the hack might not be the most sophisticated, and as new data breaches fight for your attention, real people are still getting fucked over somewhere, and should know about it.

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US telecoms company Time Warner Cable Inc announced on Wednesday that up to 320,000 customers could have had their email and password details stolen, Reuters reports.

According to the news wire, Time Warner Cable said that no evidence of a breach was found in the company's systems. Instead, the details may have been obtained by directly targeting customers themselves, perhaps through phishing emails or malware, or by reusing credentials obtained via a data breach of another company. A Time Warner Cable spokesperson told Reuters the company was notified of the issue by the FBI.

"Approximately 320,000 customers across our markets could be impacted by this situation," Eric Mangan, director of public relations, told Venture Beat. "To protect the security of these customers, we are sending emails and direct mail correspondence to encourage them to update their email password as a precaution."

Mangan added that customers with "Roadrunner" email accounts—which have the RR.com domain in their address—are particularly at risk.

Comcast, another internet service provider, also recently warned users about a compromise of 590,000 customer logins. At the time, a vendor selling the dump on the dark web provided Motherboard with a sample of data that proved legitimate, although security news site CSO Online reported only 200,000 of the credentials were active.

The lesson: Never use the same password on multiple sites. That way, when one is breached or a hacker obtains your login information some other way, they can't use it to access other areas of your digital life too. Use two-factor authentication whenever possible.

Another day, another hack.