service industry


Working at an Ice Cream Shop Is a Lowkey Nightmare

Some people do cry over spilled milk.


Workers Who Get Tips Are Closing in on a Massive Raise

Oh, and less wage theft by greedy bosses—but only if the restaurant lobby can be beaten.


Philly Passes Bill to Give Service Industry Workers More Stable Schedules

The Fair Workweek bill will affect hourly employees across the food, service, and hospitality industries.


'FOH' Is a New Podcast with Savvy, Piping-Hot Takes on the Service Industry

It’s 'Chapo Trap House' meets 'Kitchen Confidential,' with a refreshingly female perspective.


The First Time I Was Paid for Sex

"I was motivated by a nagging curiosity, a voice in my head I couldn't tune out."


Ten Questions You Always Wanted to Ask a Cleaner

"The worst thing was walking into someone's apartment and finding their dead father just lying on the floor."


Ten Questions You Always Wanted to Ask a Waitress

"A guest once poured champagne over her food and threw sushi around the restaurant. When I asked her what the problem was, she said, 'I've got so much money I could buy your life.'"


In the Age of Trump, the Service Industry Must Adapt to Nonstop Politics

You can't escape The Donald at your local dive bar anymore.


Why I Only Sleep with Bartenders

"Every single person I’ve slept with for the last four years is a narcissist with a drinking problem."


Pizza Hut Waitress No Longer Homeless, Thanks to Amazing Customer

“That tip absolutely changed my life."


Internet Explodes After a Couple Posts Passive-Aggressive Tipping 'Trick'

“Put 5 singles out on the table at the beginning of the dinner for the waiter/waitress to see. (Don’t say anything to them) if they mess up, you take a dollar away, and so on.”


Working in a High-End Salon Made Me Hate the Rich

And turned me into a monster.