She even caught the guy on video.
The airline has since apologized for the "concerning incident."
Critics are calling attention to the GOP's pro-gun policies
United has officially stepped in it.
"They INSISTED that the puppy be locked up for three hours without any kind of airflow."
The passenger objected but the flight attendant forced her to put the dog in the bin anyway, passengers say.
United Airlines rejected Dexter, a Bushwick-based emotional support animal, from flying the friendly skies.
The airline also released an updated list of procedures Thursday, before announcing it had settled with David Dao for an undisclosed amount.
The incident occurred after the employee allegedly “violently” snatched a stroller away from a mother and her child.
About 79 percent of participants who heard about David Dao's incident would choose American Airlines over an identical United flight.
We talked to an expert about how Twitter jokes dehumanized David Dao.