On the Clock is Motherboard's reporting on the organized labor movement, gig work, automation, and the future of work.
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Amazon's time off task tracking tool.
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Amazon previously stated that less than 1 percent of terminations in 2019 were for time off task or failing to meet rate requirements, and in its own guidelines suggests that tracking TOT is primarily used to motivate workers to stay productive. The goal, Amazon’s guidelines say, “of auditing this TOT is to create an environment not where we are writing everyone up but that associates know that we are auditing for TOT, and will own their own time to be within standard.” According to the guidelines for JFK8 obtained by Motherboard, workers should receive a first written warning when they accumulate 30 to 59 minutes of time off task for the first time in a given 12 month period. Managers should give workers a final written warning if the tool tracks an hour to 119 minutes of T.O.T in a single day, or between 30 and 59 minutes of TOT and a first written warning within the same 12 month period. Amazon says that a termination is warranted when a worker accumulates two hours of TOT in a given shift or has received a final written warning and has registered 30 minutes or more of TOT within the same 12 month period.Do you have a tip to share with us about Amazon? Please get in touch with Lauren, the reporter, via email lauren.gurley@vice.com or securely on Signal 201-897-2109.
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