Hospitality
Chefs Are Working Themselves Sick on Christmas
Christmas is hardly the most wonderful time of the year for chefs, who are often compelled to work even crazier hours than usual in order to meet the demand for holiday cheer.
This Is Why Relationships in Hospitality Never Work
Hospitality is such a tough bunch of hours that it’s hard to ever actually meet up. I couldn’t even get sexting to work—it really doesn’t flow if you have hour-long gaps between each filthy message.
What It's Like to Work at a Restaurant on Thanksgiving
"About half of the guests who come out on Thanksgiving seem to be looking for something wrong with their meal or overall experience, and they usually find it."
Waitress' Mom Outs Restaurant For Re-Serving Other People's Food
A former employee has accused the restaurant of instructing its servers to move seemingly unchewed chips and salsa from one customer’s plate onto another’s.
Working in London Hotels Is a Stressful, Demoralising Nightmare
A trade union is trying to brand London an "unethical" tourist destination.
Why Waiters Are Racing Through London's Soho with Trays of Prosecco
London’s Soho Waiters Race dates back to the 1950s and sees local waitstaff run through the streets holding a bottle of fizz balanced on a tray. “The waiters are part of the community,” explains race volunteer Tim Baros. “We want to build relationships...
How Living Above a London Pub Landed Me in a Drug Ring
Short on money and new to the city from Australia, I became a live-in “guardian” above a pub. The deal was free rent but you had to pour a pint every now and then. It was the dream living situation—or so I thought.
How to Help Your Restaurant Survive for More than Five Years
Sometimes it is as simple as taking it back to hospitality basics. A restaurant is never perfect and you must strive to make it better with every day that goes by.
Rising Rent Prices Are Destroying Soho’s Restaurant Scene
With restaurant rents rising as much as 50 percent in some areas of central London, the city is in danger of losing iconic Soho establishments like Quo Vadis and The French House, as well as Chinatown's independent eateries.
How I Watched My Manager Lose Herself to the Hospitality Industry
The thing with all the drinking and general lack of care that can come in the hospitality world is that it hid the fact that my manager was depressed and had been diagnosed as bi-polar.
Brits Are Choosing Coffee Shops Based on How Hot the Barista Is
A new consumer survey of Britons’ coffee-buying habits has found that a fifth choose where to grab their macchiato based on the attractiveness of the person behind the counter.