customer service

Airline Wouldn’t Let These Passengers Off the Plane, So They Called the Cops

08.01.17

By Mack Lamoureux
Tech

A Week Later, Hacked Spyware Vendors Haven’t Warned Their 130,000 Customers

04.25.17

By Joseph Cox
Food

This Restaurant Only Has One Employee

12.19.16

By Thieu Custers
Money

Working in a High-End Salon Made Me Hate the Rich

12.01.16

By VICE Staff and Caroline Thompson
Food

People from the Service Industries Tell Us About Their Worst Ever Customers

10.17.16

By Harry Harris
Tech

Watch This Furious Dude Go on a Phone-Smashing Rampage Inside an Apple Store

09.30.16

By Lauren Messman
Tech

The History of the Call Center Explains How Customer Service Got So Annoying

08.05.16

By Ernie Smith
We Asked People About the First Time They Got Fired

06.10.16

By Daisy Bata; Illustrations by George Heaven
Tech

Price Matching Concerns Prompt Amazon Shoppers to Seek Alternatives

06.10.16

By David Bixenspan
Tech

This Guy Quit His Engineer Job to Run a Blog All About Uber

05.24.16

By Louise Matsakis
Tech

This Bot Will Tweet at Comcast Whenever Your Internet Is Slower Than Advertised

01.31.16

By Rachel Pick
Tech

Amazon Could Be Giving Out Your Home Address to Strangers

01.25.16

By Bryson Masse

The Latest

Photo: buradaki / Getty Images

Life

Is Venus Full of Giant Lava Tubes? Scientists Say There’s at Least One.

15 minutes ago

By Luis Prada
Photo: Malte Mueller / Getty Images

Tech

AI-Powered Tools in the Operating Room Is Probably a Bad Idea

Its record has been mixed at best.

45 minutes ago

By Luis Prada
The milky way. Photo: alex-mit / Getty Images

Life

Astronomers Found an ‘Inside-Out’ Solar System That Shouldn’t Exist

Every time humans get comfortable with our understanding of space, a distant star throws a new curveball.

1 hour ago

By Ashley Fike
Photo: GeorgePeters / Getty Images

Obsessed With Your Health? You Might Have Longevity Fixation Syndrome.

Why then, can one desire too much of a good thing?

2 hours ago

By Sammi Caramela
Photo: Photo by FRANCK FIFE / AFP via Getty Images

Sports

How the Hell Do People Even Get Into Luge?

Have you ever met a luger?

2 hours ago

By Luis Prada