Incessant Canada Revenue Agency fraud calls might have ruined our ability to sort what’s real and fake.
Nobody likes being cold called, but spare a thought for the person on the other end of the phone who doesn't want to be there either.
Many trans customers say bank call centers flag their calls as fraudulent if their voice doesn't match the gender stated in bank records.
Abu Amar operates a one-man call center for refugees trying to get to Europe from his hospital bed in Germany.
Hey, guess what—it's Christmas Eve, it's 8:30 PM, and no, there isn't anything I can do about the fact that all your presents are sitting in a package holding center because your neighbor didn't sign for them.
In my experience, the majority of people who pick up the phone during the day are conversation-starved elderly people. Trying to bully money out of them makes you feel like a sociopath.
When you're 21 years old, naive, broke, and desperate for a work visa, you'll make all kinds of bad decisions, which explains how I ended up struggling to sell investment strategies to strangers over the phone for 12 hours a day.