UPS Denied Worker a Fan Amid Dangerous Heat

The company later said the incident "should not have occurred."
Jules Roscoe
New York, US
Screen Shot 2022-08-08 at 11

A UPS worker was denied a fan in his truck during a heat wave two weeks ago due to a “corporate decision,” even though having a fan is protected by the workers' union contract.

Elliot Lewis, a driver and steward in Teamsters Local 804—the branch of the international Teamsters union that is responsible for UPS workers in New York—posted a photo of a fan request made by a driver on Twitter on July 29. They wrote, “Pls install fan. Thanks.” 

Advertisement

The technician’s note, apparently from when the slip was returned, reads, “Can’t install fan. It’s a corporate decision.” 

Lewis also posted the section of the Teamsters’ contract with UPS that mandates workers be permitted a fan. It reads, “The parties agree that a package car driver requesting a fan in the cab of their vehicle shall make such request through the local Safety and Health Committee for approval…Such request will not be unreasonably denied.” UPS told Motherboard after the fact that the denial "should not have occurred."

Are you a driver for UPS? Do you have more information about these issues? We’d love to hear from you. From a non-work phone or computer, you can contact Jules Roscoe on Signal at 415-763-7705 or via email at jules.roscoe@vice.com.

Lewis told Motherboard that he and over 100 drivers in his building have also requested fans, although they have not yet been installed.

UPS came under fire for refusing to install air conditioners in the trucks after a driver died of heatstroke amid this summer's high temperatures—drivers had recorded temperatures of up to 120 degrees Fahrenheit inside their trucks. A video also went viral in late July showing a delivery driver collapse on somebody’s front porch while bringing their package to the door. UPS had confirmed to Motherboard in a previous statement that fans were available "upon request." 

Advertisement

UPS spokesperson Matthew O’Connor confirmed that Lewis had initially been denied a fan and said the incident should not have occurred. “We are installing fans and addressed that issue as soon as it was brought to our attention,” he said. When asked why the issue had occurred in the first place, O’Connor replied, “It should not have occurred and we’ve taken steps to address it.” 

In a previous statement, UPS told Motherboard that drivers were “trained” to deal with working in extreme heat. “UPS drivers are trained to work outdoors and to manage the effects of hot weather,” the statement read. “Preparation, rest, hydration and maintaining good health practices are key to working outdoors. UPS invests more than $260 million annually to implement programs focused on safety, including working in hot weather.”

Drivers have disputed that, however. Anthony Rosario, an organizer at Teamsters Local 804 and former UPS driver of over 20 years, said that the training was little more than being told to drink water. 

“Just drinking water is not the answer all the time,” Rosario said. “Spokespeople want to say, ‘Oh, there’s training. Our drivers are trained to work in these conditions.’ Tell me where the training is.”

Update:  This article was updated with additional information from Elliot Lewis.