Not all heroes wear capes. Sometimes, they don’t even wear shirts.
"We’re considered frontliners right now. Our health is at stake."
A high-end car service company has adjusted to the coronavirus outbreak by delivering the rich's Manhattan bills, letters, and magazines.
"We need to do it because we have bills to pay. We have no choice."
Tips from customers increased over the past few weeks, but only slightly. Buildings have stopped letting deliveries inside to hand off food.
"I thought I'd be getting fat-ass tips. I'm not getting fat-ass tips."
This all started in mid-September when Lizzo used Postmates to place a delivery order from Luke's Lobster in Boston.
Lizzo accused a Postmates courier of stealing her food, although the miscommunication was her fault. It's a symptom of broader disrespect for service workers in precarious jobs.
FedEx has cut ties with Amazon, which means that in the long term, Amazon will be doing more deliveries itself.
After a spate of bad press, the company says it will no longer repurpose workers' tips to pay their wages.