Pub staff share personal information about pokie users on Google Drive and use it to manipulate them.
Pokie machine gamblers lose an average of $3,500 each per year.
Not a huge shock.
The Epping Plaza Hotel is frequently cited as the most successful pokies place in Victoria, fleecing punters of more than $21 million a year.
"We recently had an elderly woman in here selling her used mattress protector because she'd spent all her money on pokies."