The grocery delivery app is adding a new level of instability to its gig workers lives by temporarily suspending the accounts of workers who cancel grocery orders for reasons they say are beyond their control.
Workers say Dumpling, a grocery delivery platform with a promising worker-friendly business model, misled them about how much autonomy and control they'd have on the platform.
The termination of the only unionized Instacart workers in the United States is part of larger layoffs at the company.
New data suggests another wave of COVID-19-related lockdowns and restrictions could spark more strikes and protests led by gig workers and Amazon warehouse associates.
Biden has outlined a plan for ensuring workers on gig economy apps receive employee-rights and benefits—but the labor movement is under no illusions that his administration will easily deliver on those plans.
Prop 22 election results indicate that the backlash to Uber, Lyft, and Instacart is fiercest in San Francisco and the greater Silicon Valley.
Proposition 22, supported by companies such as Uber and Lyft, would exempt the gig economy from reclassifying workers as employees.
"Please retrieve one Prop 22 sticker and insert and place it in your customer's order."
Californians are receiving mailers aimed at deceiving progressive voters into supporting a proposition that would exempt gig economy companies from reclassifying drivers as employees.
Hackers are breaking into Instacart's gig workers' accounts, changing personal information, and actively shopping orders, giving rise to a flurry of racist and xenophobic theories that have divided shoppers along political lines.
On-demand grocery delivery has been marketed as a lucrative opportunity for laid off workers during the pandemic. But as the experience of Instacart’s gig workers shows, its shoppers are being gamed by the app.
On Wednesday, the day of the work stoppage, Shipt will expand a blackbox pay model that workers say will hurt their earnings.