“Given all of the generous taxpayer support that has been provided to the airline industry, all of us have a responsibility to make sure that passengers and crew members are treated with respect, not contempt.”
The documents provide more insight into the dynamics between DHS and airlines, which are increasingly deploying biometric boarding at their gates.
Airlines are trying to create a new normal for pandemic flying, but customers of Delta, American, JetBlue, United, and more are fighting back about wearing masks and leaving seats empty.
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But hedgehogs, ferrets, snakes, and spiders are a no-go.
When you do the slice thing, don't even think about using a knife and fork.
"When she told me I had been non-compliant, then I said, 'Ma'am, had you been drinking?' Because her behavior was not normal."
"Your father is ruining the country."
Starting Wednesday, the airline will be the first in 50 years to operate direct flights between the US and the island country.
Passengers said it felt like a "giant hand hit the plane."