customer service


Working at an Ice Cream Shop Is a Lowkey Nightmare

Some people do cry over spilled milk.
Bettina Makalintal
17 hours ago
The VICE Guide to Life

Eight Jobs You Can Do from a Tree

Or in a cave, or in a hole, or on the water. (Anywhere, you see.)
Evie Carrick

I Conquered My Debt to Hike the Pacific Crest Trail

I felt more in the four months I was on the trail than I had in the 20-plus years that came before then. But to realize my dream, it took an education in frugality to claw me out of financial ruin.
Ayesha Cording

10 Great Jobs You Can Do From Anywhere

These jobs provide the cash and flexibility needed to live life as a digital nomad.
Evie Carrick

Have No Shame in Your Product Return Game

There’s nothing wrong with returning a used item if you’re not happy with it.
Anita Hamilton

MoviePass Is the Latest Example of Tech Enabling ‘Job Creep’

Karl Marx's idea of "surplus labor" shows up at the modern box office.
Rick Paulas
twitter insecurity

A Former Twitter Employee Told Us How a Contractor Could Take Down Trump's Account

A Twitter contractor briefly disabled the president’s account, revealing new concerns about social media’s role in national security.
Sarah Emerson

'No-Reply' Email Addresses Are a Plague

"If you’re allowed to send me an email, I’m allowed to send you an email."
Michael Byrne
customer service

A Week Later, Hacked Spyware Vendors Haven't Warned Their 130,000 Customers

An alleged email apparently shows one employee explicitly telling staff not to warn customers the company was hacked.
Joseph Cox
the netherlands

This Restaurant Only Has One Employee

This chef is the owner, cook, dishwasher, and sommelier and hasn't gone crazy yet.
Thieu Custers
Vice Blog

Working in a High-End Salon Made Me Hate the Rich

And turned me into a monster.
Caroline Thompson
The VICE Guide to Right Now

Watch This Furious Dude Go on a Phone-Smashing Rampage Inside an Apple Store

Going to the Apple store can be a highly stressful experience.
Lauren Messman